Have a look at this tool - it makes it very easy: Ribbon Workbench for Dynamics CRM 2011
If provides a GUI to make customizations to the various ribbons. For more complex things you'll still need to have some JavaScript knowledge.
Have a look at this tool - it makes it very easy: Ribbon Workbench for Dynamics CRM 2011
If provides a GUI to make customizations to the various ribbons. For more complex things you'll still need to have some JavaScript knowledge.