Out of the box this isn't possible. The workflow process isn't able to do the merge into the Word document as part of the workflow.
I believe this third party product would be able to handle that: AutoMerge for Microsoft Dynamics CRM 2011
Out of the box this isn't possible. The workflow process isn't able to do the merge into the Word document as part of the workflow.
I believe this third party product would be able to handle that: AutoMerge for Microsoft Dynamics CRM 2011