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RE: Microsoft Dynamics CRM Outlook client error on Outlook 2011 and 2013

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I just built a new PC with Windows 8 and Outlook 2013.  Installed Dynamic 2011 for Outlook, still getting the same error.  Got another user in the office to install the same, and again he's got no issues.  I've been made the admin user of the CRM server but still getting the error.  Checking on the server error log, there is this entry -

Log Name:      Application

Source:        ASP.NET 4.0.30319.0

Date:          4/06/2013 9:48:54 AM

Event ID:      1309

Task Category: Web Event

Level:         Warning

Keywords:      Classic

User:          N/A

Computer:      ETSPS.etechnique.com.au

Description:

Event code: 3005

Event message: An unhandled exception has occurred.

Event time: 4/06/2013 9:48:54 AM

Event time (UTC): 3/06/2013 11:48:54 PM

Event ID: e5a7cd12a83e4dd2afd4c5d36ba5e693

Event sequence: 3760

Event occurrence: 3

Event detail code: 0

Application information:

   Application domain: /LM/W3SVC/1/ROOT-1-130146900171436253

   Trust level: Full

   Application Virtual Path: /

   Application Path: C:\Program Files\Microsoft Dynamics CRM\CRMWeb\

   Machine name: ETSPS

Process information:

   Process ID: 18244

   Process name: w3wp.exe

   Account name: NT AUTHORITY\NETWORK SERVICE

Exception information:

   Exception type: ArgumentException

   Exception message: Requested value 'Outlook15Silver' was not found.

  at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)

  at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)

  at Microsoft.Crm.Application.Utility.WebClientContext.get_CurrentThemeType()

  at Microsoft.Crm.Application.Utility.CrmUri.set_UseCssTheme(Boolean value)

  at Microsoft.Crm.Controls.Header.SetStyleSheet(String file)

  at Microsoft.Crm.Controls.Header..ctor()

  at Microsoft.Crm.Application.Controls.AppHeader..ctor()

  at ASP.etmscrm__root_stage_aspx.__BuildControlcrmHeader()

  at ASP.etmscrm__root_stage_aspx.__BuildControlTree(etmscrm__root_stage_aspx __ctrl)

  at ASP.etmscrm__root_stage_aspx.FrameworkInitialize()

  at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  at System.Web.UI.Page.ProcessRequest()

  at System.Web.UI.Page.ProcessRequest(HttpContext context)

  at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

  at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Request information:

   Request URL: http://etsps:8080/ETMSCRM/_root/stage.aspx?ver=63505900134980

   Request path: /ETMSCRM/_root/stage.aspx

   User host address: 10.0.0.162

   User: ETECHNIQUE\PamelaQi

   Is authenticated: True

   Authentication Type: Negotiate

   Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information:

   Thread ID: 26

   Thread account name: NT AUTHORITY\NETWORK SERVICE

   Is impersonating: True

   Stack trace:    at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)

  at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)

  at Microsoft.Crm.Application.Utility.WebClientContext.get_CurrentThemeType()

  at Microsoft.Crm.Application.Utility.CrmUri.set_UseCssTheme(Boolean value)

  at Microsoft.Crm.Controls.Header.SetStyleSheet(String file)

  at Microsoft.Crm.Controls.Header..ctor()

  at Microsoft.Crm.Application.Controls.AppHeader..ctor()

  at ASP.etmscrm__root_stage_aspx.__BuildControlcrmHeader()

  at ASP.etmscrm__root_stage_aspx.__BuildControlTree(etmscrm__root_stage_aspx __ctrl)

  at ASP.etmscrm__root_stage_aspx.FrameworkInitialize()

  at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  at System.Web.UI.Page.ProcessRequest()

  at System.Web.UI.Page.ProcessRequest(HttpContext context)

  at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

  at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Custom event details:

Event Xml:

<Event xmlns="schemas.microsoft.com/.../event">

 <System>

   <Provider Name="ASP.NET 4.0.30319.0" />

   <EventID Qualifiers="32768">1309</EventID>

   <Level>3</Level>

   <Task>3</Task>

   <Keywords>0x80000000000000</Keywords>

   <TimeCreated SystemTime="2013-06-03T23:48:54.000000000Z" />

   <EventRecordID>622408</EventRecordID>

   <Channel>Application</Channel>

   <Computer>ETSPS.etechnique.com.au</Computer>

   <Security />

 </System>

 <EventData>

   <Data>3005</Data>

   <Data>An unhandled exception has occurred.</Data>

   <Data>4/06/2013 9:48:54 AM</Data>

   <Data>3/06/2013 11:48:54 PM</Data>

   <Data>e5a7cd12a83e4dd2afd4c5d36ba5e693</Data>

   <Data>3760</Data>

   <Data>3</Data>

   <Data>0</Data>

   <Data>/LM/W3SVC/1/ROOT-1-130146900171436253</Data>

   <Data>Full</Data>

   <Data>/</Data>

   <Data>C:\Program Files\Microsoft Dynamics CRM\CRMWeb\</Data>

   <Data>ETSPS</Data>

   <Data>

   </Data>

   <Data>18244</Data>

   <Data>w3wp.exe</Data>

   <Data>NT AUTHORITY\NETWORK SERVICE</Data>

   <Data>ArgumentException</Data>

   <Data>Requested value 'Outlook15Silver' was not found.

  at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)

  at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)

  at Microsoft.Crm.Application.Utility.WebClientContext.get_CurrentThemeType()

  at Microsoft.Crm.Application.Utility.CrmUri.set_UseCssTheme(Boolean value)

  at Microsoft.Crm.Controls.Header.SetStyleSheet(String file)

  at Microsoft.Crm.Controls.Header..ctor()

  at Microsoft.Crm.Application.Controls.AppHeader..ctor()

  at ASP.etmscrm__root_stage_aspx.__BuildControlcrmHeader()

  at ASP.etmscrm__root_stage_aspx.__BuildControlTree(etmscrm__root_stage_aspx __ctrl)

  at ASP.etmscrm__root_stage_aspx.FrameworkInitialize()

  at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  at System.Web.UI.Page.ProcessRequest()

  at System.Web.UI.Page.ProcessRequest(HttpContext context)

  at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

  at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

</Data>

   <Data>http://etsps:8080/ETMSCRM/_root/stage.aspx?ver=63505900134980</Data>

   <Data>/ETMSCRM/_root/stage.aspx</Data>

   <Data>10.0.0.162</Data>

   <Data>ETECHNIQUE\PamelaQi</Data>

   <Data>True</Data>

   <Data>Negotiate</Data>

   <Data>NT AUTHORITY\NETWORK SERVICE</Data>

   <Data>26</Data>

   <Data>NT AUTHORITY\NETWORK SERVICE</Data>

   <Data>True</Data>

   <Data>   at System.Enum.TryParseEnum(Type enumType, String value, Boolean ignoreCase, EnumResult& parseResult)

  at System.Enum.Parse(Type enumType, String value, Boolean ignoreCase)

  at Microsoft.Crm.Application.Utility.WebClientContext.get_CurrentThemeType()

  at Microsoft.Crm.Application.Utility.CrmUri.set_UseCssTheme(Boolean value)

  at Microsoft.Crm.Controls.Header.SetStyleSheet(String file)

  at Microsoft.Crm.Controls.Header..ctor()

  at Microsoft.Crm.Application.Controls.AppHeader..ctor()

  at ASP.etmscrm__root_stage_aspx.__BuildControlcrmHeader()

  at ASP.etmscrm__root_stage_aspx.__BuildControlTree(etmscrm__root_stage_aspx __ctrl)

  at ASP.etmscrm__root_stage_aspx.FrameworkInitialize()

  at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  at System.Web.UI.Page.ProcessRequest()

  at System.Web.UI.Page.ProcessRequest(HttpContext context)

  at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

  at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

</Data>

 </EventData>

</Event>


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