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RE: CRM Online export to excel issue with excel 2013

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The answer I got to the ticket i submitted from the portal.microsoftonline.com was this:

"Thank you for contacting Microsoft Online Support, my name is Alina Rotariu, and I'm the support engineer assigned to work with you on Service Request no. 1205681360 ("Microsoft Dynamics: Excel 2013 tilts when handling Dynamics exported data").

As we discussed over the phone, the reported issue is out of support boundaries for Office 365. Therefore, in order to get assistance with this, you can access the CRM and Excel forum, as following:

community.dynamics.com/.../default.aspx

social.technet.microsoft.com/.../officeitpro

You can also open a service request with Office 2013 team, by following the steps here:

gettechsupport.microsoft.com/default.aspx

As we agreed over the phone, I will go ahead and archive this service request."

So they can't give me any support for this case. If I open a service request with Office 2013, it costs 259.00 USD to make it. Are you telling me that I need to pay that much money to get this fixed or is there any other place I can get help for this?


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